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Reviews about BCS Travel Our company can provide custom solutions for all your transportation needs!

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Customer Satisfaction Highlights:

Service Quality and Communication: ★★★★★
5.0/5

Our customers praise our excellent customer service, highlighting efficient booking processes, responsiveness, and overall pleasant interactions.

Driver Professionalism: ★★★★★
4.8/5

Reviewers frequently commend the professionalism, friendliness, and driving skills of our bus drivers, ensuring a safe and enjoyable journey.

Punctuality and Reliability: ★★★★★
4.8/5

Customers value our timely service, with drivers arriving on time for pickups and drop-offs, ensuring reliable transportation for every trip.

Vehicle Condition and Comfort: ★★★★★
4.6/5

Our fleet receives high marks for cleanliness, maintenance, and comfort, offering a premium travel experience with modern amenities.

Value for Money: ★★★★★
4.6/5

Our fleet receives high marks for cleanliness, maintenance, and comfort, offering a premium travel experience with modern amenities.

Overall Satisfaction: ★★★★★
4.7/5

The overall satisfaction rating reflects our commitment to excellence, with many customers recommending our services and returning for future trips.

"Excellent service. The communication was smooth, and the bus drivers were always punctual. A smooth ride from Zurich to Austria and back." - Dani280256, London, UK
"BCS took care of everything for our family trip to Italy. The drivers were professional and helpful. Highly recommend!" - DayTrip41870160804 (from Tripadvisor)
"Angel was the BEST driver. Patient, accommodating, and incredibly friendly. BCS was incredibly helpful." - Katie T (from Tripadvisor)

Reviews:

Madeline S
Madeline S
5/5
Customer, Review from tripadvisor
We had the best experience using BCS Travel for a work study tour across Germany and Austria. The communication was great, the bus was clean and modern and our driver was wonderful! Highly recommend!
Berlin - Munich |
01.04.2023
Holly B
Holly B
5/5
Customer, Review from tripadvisor
The BCS Bus Charter Service is the best you can find in Europe. I work at a college in the US and due to flight cancellations, we needed to arrange a last-minute bus transfer from Germany to Italy for a large stu... Show more
Dani F
Dani F
5/5
Customer, Review from tripadvisor
Very good transport and service from this company. Professional and really nice. On time and flexible.
Louise B
Louise B
5/5
Customer, Review from tripadvisor
We were a group of 14 travelling to Amsterdam and needed transporation from the airport to the hotel, then from the hotel to the pier and from the pier to the airport. The whole process from receiving a quote, to... Show more
Roy B
Roy B
5/5
Customer, Review from tripadvisor
Excellent company and service. Punctual, flexible and cost efficient. Cant give enough credit to this company and the driver the day was top class. Bus was exceptionally clean and very modern.
Marina o
Marina o
1/5
Customer, Review from tripadvisor
We waited in the rain, it was super long, not to mention the fact that they lied to us by saying they would arrive in 30 minutes and finally came almost 2 hours later. Frankly, never again, I absolutely do not advise you.
Alaska World Arts & Generous Adventures
Alaska World Arts & Generous Adventures
5/5
Customer, Review from tripadvisor
BCS Bus Charter Service provided Generous Adventures with excellent service. The vehicle was comfortable and clean. The driver was friendly and responsible. The trip went perfectly well!
Maps24223728207
Maps24223728207
5/5
Customer, Review from tripadvisor
Amazing service!!! the best customer service. I used BCS last year and this for ITB Berlin and the team and I couldn't be happier!
Anupjkat
Anupjkat
5/5
Customer, Review from tripadvisor
We had our film crew transportation organized by BCS in Amsterdam for several days. Service happened in July 2018, 10-14th. Just wanted to thank you for providing 1st class service. All the transportation logisti... Show more
Sarah M
Sarah M
5/5
Customer, Review from tripadvisor
Great service! Very kind, helpfull, flexible and good/quick communication. The buses were always on time at the requested locations.
Malina K
Malina K
5/5
Customer, Review from tripadvisor
The service was excellent, on time and your customer service is easily reachable. The driver was nice and very accommodative. Thank you very much for arranging the transportation for us.
Khilola Y
Khilola Y
5/5
Customer, Review from tripadvisor
Had a great experience with BCS company. From the beginning till the end, I received perfect service and prompt response. Everything was as I expected and driver was very professional and polite. If you are famil... Show more
anton601
anton601
5/5
Customer, Review from tripadvisor
very good service. Us and a group of senior managers from Stockholm were very satisfied. Our trip from AMS airport in Amsterdam to Hilton hotel went very smoothly.
DC Blues
DC Blues
3/5
Customer, Review from tripadvisor
Due to a train strike we needed transportation from our hotel in Stuttgart to our hotel in Strasbourg. The bus was on time, and took us where we wanted to go. The driver couldn't speak English, and wouldn't turn ... Show more
Daniel J
Daniel J
5/5
Customer, Review from tripadvisor
Last week our company was in Amsterdam for fair. BCS travel was organizing all transportation for us. Two minibuses and class for my boss. All service was fine. Also they helped us with transportaion in Frankfurt.
Anna Dickerson
Anna Dickerson
5/5
Customer, Review from google
Excellent customer service! They handled our groups flight delays and communicated well. I definitely recommend them.
E. C.
E. C.
5/5
Customer, Review from google
It was an amazing service from BCS team. Always on-time, and the best 24 X 7 helpline always happy to help. Please accept our sincerest thanks for meeting our needs in a most professional manner. Hope to work with you again.!
Jie Wang
Jie Wang
5/5
Customer, Review from google
Our driver was a very good driver. We always felt safe with his driving. Thank you for your good service.
Carol F
Carol F
5/5
Customer, Review from tripadvisor
BCS Travel was a joy to work with. Mr. Artis was communicative, patient, and friendly. He was also very knowledgeable about Paris and helped us with advice. The buses were clean, modern, and very spacious for our... Show more
Nasim F
Nasim F
5/5
Customer, Review from tripadvisor
Brilliant communication - everything run smoothly and quality of the bus was perfect for what we needed.
Dani280256
Dani280256
5/5
Customer, Review from tripadvisor
Excellent service. Liza always replied immediately and helped with every single query making communication smooth and timely. Bus drivers were always punctual and was a smooth ride from Zurich to Austria (mountains) back and forth.
Tomas J
Tomas J
5/5
Customer, Review from tripadvisor
Perfect communication with Liza and service from drivers too! Minibuses were really nice and clean.
Hendrik van der Linden
Hendrik van der Linden
5/5
Customer, Review from google
Dit was de tweede keer dat wij als organisatie gebruik hebben gemaakt van Shuttle Amsterdam. We hadden een vrolijke en vriendelijke buschauffeur. De bus was netjes en schoon! Kortom zeer tevreden!
Alicia M
Alicia M
5/5
Customer, Review from tripadvisor
Wow, what an amazing experience we had with Marius! He was not just good, but incredibly helpful and always willing to try and accommodate what we needed. We didn’t have any kind of trouble during our travels thr... Show more
Susanne Wagner
Susanne Wagner
5/5
Customer, Review from tripadvisor
We had an amazing time using this service. Their communication was excellent, and our driver, Mark, was exceptional throughout the entire trip. We will definitely choose BCS again in the future.
Jennifer M
Jennifer M
5/5
Customer, Review from tripadvisor
During our three-day trip to Paris in March , our group of 15 friends relied on BCS Bus for transportation and everyone was simply impressed with the service. Our assigned driver, Janis, was punctual, polite, and... Show more
Michael B
Michael B
5/5
Customer, Review from tripadvisor
Our week long trip was an absolute dream thanks to the incredible service provided by our driver! Clemens friendliness, humor and helpfulness made the whole trip so relaxing. We couldn't have asked for a better c... Show more
Charmaine R
Charmaine R
5/5
Customer, Review from tripadvisor
What a great and easy experience chartering a bus from BCS. We were a group of 13 cousins and spouses looking for transportation from Paris to Deauville and back. The friendly and punctual drivers pick you up whe... Show more
Alexander Smith
Alexander Smith
5/5
Customer, Review from tripadvisor
Most of all during my trip I enjoyed how the driver treated me. First of all, we were on time at every destination. Second, He has been very polite and always tried to be helpful and I want to call him PROFESSION... Show more
Erin J
Erin J
5/5
Customer, Review from tripadvisor
BCS provided an unforgettable journey with a fantastic driver, efficient service, and comfortable vehicles. Highly recommended for a hassle-free travel experience.
Isabel C
Isabel C
5/5
Customer, Review from tripadvisor
Collaborating with the BCS Bus team was the highlight of our experience. Their communication was always efficient, and their effort to accommodate us made the entire journey a pleasure. We hired them for transfer... Show more
Eva B
Eva B
5/5
Customer, Review from tripadvisor
Wonderful company! Thank you very much for the great experience, prompt responses, care, and willingness to help!
Dejneris L
Dejneris L
5/5
Customer, Review from tripadvisor
We had the absolute pleasure of having Aivis as our driver on our trip to France. His professionalism was exceptional! He was always punctual and well-prepared, ensuring that everything ran smoothly for us. We co... Show more
Chocciechops
Chocciechops
5/5
Customer, Review from tripadvisor
I would like to say that we used this service from Zagreb to Budapest airport last week. It was an early morning pick up. We had a lot of luggage and had a trailer attached to the coach. We were 17 travelling and... Show more
Shannon G
Shannon G
5/5
Customer, Review from tripadvisor
This coach bus company took us on an incredible journey across Norway, Sweden, and Denmark. The driver was not only highly skilled but also a fantastic tour guide, providing us with all kinds of facts about the p... Show more
Rawane K
Rawane K
5/5
Customer, Review from tripadvisor
Booked buses' reservations for the WYD 2023 in Lisbon. Even during the high season, they were professional, on time and helpfull. Recommended.
DayTrip41870160804
DayTrip41870160804
5/5
Customer, Review from tripadvisor
I took my entire family to Italy. The biggest worry was moving 10 people from Rome to the Amalfi Coast and back to Rome. BCS took care of everything, The drivers were professional and helpful. I give BCS my highest endorsement.
Passport09750177982
Passport09750177982
5/5
Customer, Review from tripadvisor
Me and 10 other family members took a trip to France and we needed the bus to take us to different cities for 6 days and then leave us at Charles de Gaulle. The driver was professional and very well-known of the ... Show more
a t
a t
5/5
Customer, Review from tripadvisor
Our long distance journey with BCS bus was superbly smooth and punctual, thanks to our excellent driver Kevin. The well-maintained bus and comfortable seats made it a delightful experience. Highly recommended for long-distance travels!
Katie T
Katie T
5/5
Customer, Review from tripadvisor
Angel was the BEST driver. He was patient with our language barrier - letting us use google translate as needed. He was accommodating, flexible as possible, understanding, patient, very friendly, VERY funny - we ... Show more
Natalia G
Natalia G
5/5
Customer, Review from tripadvisor
BCS Bus Charter Service continues to impress me with their consistent excellence. This marks my third booking with them, and once again, they have proven to be outstanding. From their impressive fleet of buses to... Show more
Beatrice A
Beatrice A
5/5
Customer, Review from tripadvisor
Excellent service. Very professional and always on time, as it was demanded. I will consider BCS Travel for future opportunities.
Torfinn H
Torfinn H
4/5
Customer, Review from tripadvisor
Solid company with clean buses and trained drivers throughout Europe are our everytime transporters for travels in Germany, Czexh Rep and Austria. We had a very good experience with our orchestra group travel thi... Show more
Danni S
Danni S
5/5
Customer, Review from tripadvisor
Such a great service from start to finish. Easy to book, wonderfully organised and great staff. Highly recommend!
Veronica B
Veronica B
5/5
Customer, Review from tripadvisor
We made us of BCS Bus Services for a Bakery Tour Visit for our customers during the IBA Exhibition. The service was excellent - from booking straight through to execution on the day.
Deborah H
Deborah H
5/5
Customer, Review from tripadvisor
In October 2023, we visited several countries in Europe and hired BCS Bus Charter Service to take approximately 20 friends to several destinations/countries. The thought of loading and unloading our luggage on tr... Show more
antonio m
antonio m
5/5
Customer, Review from tripadvisor
We had a very nice experience the coach was always punctual and the drivers very kind The coaches were of a betty good standard and very clean
Margherita S
Margherita S
5/5
Customer, Review from tripadvisor
The service has been absolutely outstanding! Drivers always on time & contact info available the day before.
Julia L
Julia L
5/5
Customer, Review from tripadvisor
Excellent bus, great organisation, always in time. Bus drivers were careful, helpful and friendly. Thanks
Adventurebeth07
Adventurebeth07
5/5
Customer, Review from tripadvisor
From start to finish, this company did not fail me. It was very easy to communicate with them and they responded quickly. My groups trip went smoothly. I will definitely use them again for my next group this comi... Show more
Lisa S
Lisa S
5/5
Customer, Review from tripadvisor
Jelena in the office was very helpful and very patient, answering my many questions and changing the quote several times as my plans kept changing. We used them to pick us up at the Berlin airport, and again to d... Show more
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